Privacy Policy Overview

This privacy policy outlines how we handle personal data in compliance with applicable laws.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?

Users have rights regarding their personal data, including access, correction, and deletion.

Rights may be subject to legal limitations in certain circumstances.

Requests for exercising rights should be submitted through the designated contact channels.

We respond to verified rights requests within the timeframe required by law.

We retain personal data only as long as necessary for the purposes outlined in this policy.

Retention periods are reviewed periodically and data is deleted when no longer necessary.

We will notify users of significant updates to this policy via our website or direct communication.

Material changes to this policy are communicated through appropriate channels.
Privacy Office

Contact Information

Phone
+27 72 649 7163
Address
26 Prestige Drive, Maitland, Cape Town, 7405
General Inquiries

Data processing overview

Purpose of use

Purposes of Data Processing

Personal data is processed for service delivery, customer support, and compliance with legal obligations.

Note
Processing is limited to the purposes described in this policy.
Third-party sharing

Data Sharing with Partners

We may share data with service providers who assist in our operations under strict confidentiality.

Note
Third parties receiving data are bound by confidentiality obligations.

Data practices

What we collect and how cookies work

This section outlines the main categories of personal information and cookie-related data processing in a structured, reviewable format.

Collected data

Data Collection Practices

We may collect personal information such as names, contact details, and transaction history to facilitate our services.

The categories of data collected depend on how users interact with our services.
Data sources

Sources of Data Collection

Information may be collected through forms, account registrations, and service usage.

Data is received directly from users or generated through service interactions.
Cookie types

Types of Cookies Used

We utilize essential cookies for site operation and analytical cookies for performance tracking.

Cookies vary by purpose and may be session-based or persistent.
Cookie controls

Cookie Management

Cookies help enhance user experience by remembering preferences and improving site functionality.

Users may adjust cookie preferences through browser settings at any time.